Terms of Service
Last updated: January 1, 2025
1. Agreement to Terms
By accessing or using the services provided by SALVI E-COMMERCE ENTERPRISES LLC ("SALVI," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
2. Services
SALVI provides e-commerce engineering, conversion optimization, lifecycle marketing, analytics, and operations automation services. Specific deliverables, timelines, and pricing are outlined in individual service agreements or statements of work.
3. Eligibility
You must be at least 18 years old and have the legal authority to enter into contracts on behalf of your organization to use our services. By agreeing to these terms, you represent and warrant that you meet these requirements.
4. Payment Terms
Payment terms vary by service type. Starter Projects require 50% upfront and 50% upon completion. Growth Sprints are billed monthly in advance. Scale Programs follow custom payment schedules outlined in the statement of work. All payments are due within 15 days of invoice date unless otherwise specified.
5. Project Scope
All services are provided according to the agreed-upon scope outlined in the statement of work. Changes to scope require written approval and may result in adjusted timelines and pricing. We reserve the right to refuse work that falls outside our expertise or ethical guidelines.
6. Intellectual Property
Upon full payment, you own all final deliverables created specifically for your project. We retain ownership of our proprietary processes, frameworks, and pre-existing tools. You grant us permission to use anonymized case study data for marketing purposes unless otherwise agreed in writing.
7. Confidentiality
Both parties agree to keep confidential information private and use it only for the purposes of providing or receiving services. This obligation survives termination of the agreement. Confidential information does not include publicly available information or information independently developed.
8. Warranties and Disclaimers
Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific business outcomes, traffic increases, or revenue results. While we follow industry best practices, we cannot guarantee that services will be error-free or uninterrupted.
9. Limitation of Liability
To the maximum extent permitted by law, SALVI's total liability shall not exceed the amount paid for services in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data.
10. Termination
Either party may terminate services with 30 days written notice. You remain responsible for payment for work completed and expenses incurred up to the termination date. Upon termination, we will provide you with all completed deliverables and transfer relevant access as appropriate.
11. Dispute Resolution
Any disputes arising from these terms or our services shall be resolved through good-faith negotiation first. If negotiation fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules, conducted in Florida.
12. Governing Law
These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any legal action must be brought in the state or federal courts located in Brevard County, Florida.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.
14. Contact Information
For questions about these Terms of Service, please contact us at:
SALVI E-COMMERCE ENTERPRISES LLC
4440 Hebron Dr, Merritt Island, FL 32953
Email: info@salviecommerceenterprises.com
Phone: (863) 315-9552